Become a member
Become a member
Continuer avec Google

or
Log in
Log in
Se connecter avec Google

or

Thread Scarlett 2i2: Popping and device disconnecting

Light mode
  • 41 replies
  • 26 participants
  • 96,429 views
  • 26 followers
Joonasamuel

Joonasamuel

2 posts
New AFfiliate
Premier post
1 Posted on 01/27/2015 at 09:43:39
Hey,

This problem has been doing my head in for a year now and now that I work as a professional I just have to get this fixed:

System:

Windows 8.1 64bit,
Scarlett 2i2 (Drivers 3.1.10) with Behringer Truth monitors plugged

What happens is that I hear a loud pop from my speakers followed by my 1 & 2 input knob lights flashing. Also when this happens the device briefly disappears from my Windows audio devices menu for a short while. The problem is inconsistent and can happen 1-10 times in a minute, once in an hour or I can go a day without it happening.

Also 1 problem I'd appreciate if someone can answer: On Pro Tools 11 when I choose Scarlett to use ASIO4ALL drivers it crashes Pro Tools. What gives?

Cheers for any help!

EDIT: It's now clear that the Ethernet cable is the cause. However I don't know how to solve this

[ Post last edited on 01/28/2015 at 02:43:56 ]

Afficher le premier post
angelie

angelie

350 posts
AFfluent Poster
41 Posted on 08/04/2020 at 08:59:02
Hello people of focusrite...
Do you also have some advice for someone who has a focusrite 10i12 which disconnect after a spike in the net ?
Say a fridge turns on ...

The unit stresses after a loud plop..... In the softmixer all ledmeters start jumping up and down ... No sound from the interface even it is seen by the Mac and is selected as audio output

The sound come from the imac speakers.
I tried to help but I ran out of ideas...

The house is small so I also has little about of fuse groups
Switching to another group does not help...

Worth mentioning is that this isue started a few months ago.

I can't say if the unit is breaking down and becoming very sensitive or that the fridge is getting old ...
Or is it the Mac that has issues ..?

Any ideas? Perhaps you have come across something like this...?

Many thanx

- Angelie

It's not about what you got to use ....    but how you use what you got...

[ Post last edited on 08/04/2020 at 09:00:13 ]

Sour Ce

Sour Ce

1 post
New AFfiliate
42 Posted on 01/11/2021 at 08:38:13
Hey.

I wrote a whole long story that I was about to post, unfortunately while checking if the issue was still persisting after installing the latest driver (without rebooting yet) the answer was a resounding yes as my Windows 10 bluescreened (first time I've seen a BSOD in about a decade) and my post yet to be posted was lost.

Quick story: I have the same issue as been described by OP and have had the same issue with 2 or 3 Focusrite 2i2's now that I've bought over the past 10 years.
The issue to me seems to be that the USB seems to be "loosening up" over time as if you just can't get the USB cable properly in there anymore (the device will either stay off or constantly turn off/on by the slightest touch or vibration), push the USB hard enough and keep it physically in there and the device will be stable (actually, eventually that won't be enough either, I remember trying this on one of the first devices and it would eventually no longer turn on anymore), but let go of the USB and the device will over time "run loose" as if the wire is loosening up.

The solution I found today after not having used my latest Scarlett for a few years is to actually only plug the USB half-way in on the Scarlett 2i2's side and just keep it that way.
My Scarlett has now been running smoothly for at least the past hour and I hope it just keeps going from now on.
Would love to hear if this worked or did not work for anyone else.

PS: After the BSOD the driver also got installed properly so there's no longer an issue showing in my Windows Device Manager for the Focusrite device.
However this doesn't seem to change anything for me as the Scarlett goes into a fragile state with the USB connected all the way so I'm just going to keep it half-way in and hope for the best.

[ Post last edited on 01/11/2021 at 08:43:02 ]

cookies

We are using cookies!

Yes, Audiofanzine is using cookies. Since the last thing that we want is disturbing your diet with too much fat or too much sugar, you'll be glad to learn that we made them ourselves with fresh, organic and fair ingredients, and with a perfect nutritional balance. What this means is that the data we store in them is used to enhance your use of our website as well as improve your user experience on our pages (learn more). To configure your cookie preferences, click here.

We did not wait for a law to make us respect our members and visitors' privacy. The cookies that we use are only meant to improve your experience on our website.

Our cookies

Cookies not subject to consent

These are cookies that guarantee the proper functioning of Audiofanzine and allow its optimization. The website cannot function properly without these cookies.

Website preferences

We store your preferences so that you do not have to re-enter them every time your come back (forums options, dark or light theme, classifieds filter, standard or buzz news, newsletters popups...).

Log in

This one makes sure you don't have to re-enter your credentials every time you visit Audiofanzine.

Analytics

This data allows us to understand the use that our visitors make of our website in an attempt to improve it.

Advertising

This information allows us to show you personalized advertisements thanks to which Audiofanzine is financed. By unchecking this box you will still have advertisements but they may be less interesting :)

We did not wait for a law to make us respect our members and visitors' privacy. The cookies that we use are only meant to improve your experience on our website.

Our cookies

Cookies not subject to consent

These are cookies that guarantee the proper functioning of Audiofanzine and allow its optimization. The website cannot function properly without these cookies.

Website preferences

We store your preferences so that you do not have to re-enter them every time your come back (forums options, dark or light theme, classifieds filter, standard or buzz news, newsletters popups...).

Log in

This one makes sure you don't have to re-enter your credentials every time you visit Audiofanzine.

Analytics

This data allows us to understand the use that our visitors make of our website in an attempt to improve it.

Advertising

This information allows us to show you personalized advertisements thanks to which Audiofanzine is financed. By unchecking this box you will still have advertisements but they may be less interesting :)


You can find more details on data protection in our privacy policy.