Log in
Log in

or
Enlarge
Add this product to
  • My former gear
  • My current gear
  • My wishlist
Apogee Duet
Images
1/374
Apogee Duet

FireWire audio interface from Apogee belonging to the Duet series

Thread Apogee Duet question - HELP!

  • 5 replies
  • 4 participants
  • 7,931 views
  • 4 followers
michaelsounds

michaelsounds

4 posts
New AFfiliate
First post
1 Posted on 09/17/2014 at 01:11:10
K so here's the situation that's been driving me nuts lately.

I've recently purchased a brand new Macbook Pro with OS X version 10.8.4 (mountain lion). My Duet is plugged in using a firewire to thunderbolt adapter (which should work according to Apogee's site). The mac correctly recognizes the duet as an audio device, and the duet can be used for things like listening to itunes or any other audio listening purposes without any problems. Studio One also sees it and classifies it as an I/O device.

The problem is Maestro 2. No matter what I've tried, maestro just doesn't recognize the duet and says "no apogee systems found"...

I have the latest maestro 2 software and have tried complete uninstalls and reinstalls a couple times to no avail. I've seen similar issues on other forums, but none with exactly the same problems, so I'm stuck :furieux::furieux:

It completely boggles my mind that the Duet works properly on the macbook's OS but isn't seen in Maestro. I REALLY need it to work soon for a paid project that's coming up. Can anyone help??
greenberet

greenberet

3 posts
New AFfiliate
2 Posted on 09/17/2014 at 02:19:02
Couple common sense questions but it might help. Have you tried unplugging and replugging the duet from yourr firewire port? And have you made sure you're using the duet firewire version for maestro 2?
michaelsounds

michaelsounds

4 posts
New AFfiliate
3 Posted on 09/17/2014 at 03:16:57
Unplugging/replugging hasn't helped, and to answer your second question, I'm currently using "Duet Firewire Software Installer - July 2012" which is supposed to be compatible with Lion and Mountain Lion.

I downloaded from here: https://www.apogeedigital.com/support/duet-firewire

I appreciate your reply. I will try anything, but as I've said, most other forums I've checked haven't helped. Since I have a deadline on my project, if I can't find a solution by today, I have no other ideas other than to wipe my macbook pro completely clean and do a full restore to factory settings, at which point I will only install maestro 2 and nothing else.

Hopefully this works, but if anyone else has other ideas, I'm all ears! Would much rather find a solution that doesn't involve wiping my computer clean. Thanks.
synthonym

synthonym

5 posts
New AFfiliate
4 Posted on 09/17/2014 at 06:06:11
I've also experienced similar issues before. I have a MacBook Pro with OS 10.8.4 as well as Apogee's July 2012 duet firewire software installer. Maybe there's just something wrong with this combination, and I don't know if it's on Apple's side or Apogee's, but I've discovered that if I plug in my Duet, I'll get the same problem where I can play music through the Duet but maestro doesn't recognize it. Then I restart, and maestro suddenly recognized the device.

Kind of annoying but could be a decent workaround if it works for you. good luck
michaelsounds

michaelsounds

4 posts
New AFfiliate
5 Posted on 09/17/2014 at 07:15:32
Quote from synthonym:
I'll get the same problem where I can play music through the Duet but maestro doesn't recognize it. Then I restart, and maestro suddenly recognized the device.

Kind of annoying but could be a decent workaround if it works for you. good luck


No luck on my end. I couldn't fix the issue but I managed to borrow a friend's computer who had Snow Leopard installed and now everything's working smoothly. Upwards and onwards! thanks anyways, guys
morecowbell

morecowbell

3 posts
New AFfiliate
6 Posted on 09/17/2014 at 07:55:00
Not sure if it's too late for me to try and save the day, but I use Pro Tools 11 with apogee duet firewire. I had the same issue, and this is gonna sound counterintuitive, but it worked for me:

Install the other USB version of the Maestro update (you can find it here: https://www.apogeedigital.com/support/duet-ios-mac)

Firewire or not, this got my duet recognized by maestro. good luck
cookies
We are using cookies!

Yes, Audiofanzine is using cookies. Since the last thing that we want is disturbing your diet with too much fat or too much sugar, you'll be glad to learn that we made them ourselves with fresh, organic and fair ingredients, and with a perfect nutritional balance. What this means is that the data we store in them is used to enhance your use of our website as well as improve your user experience on our pages and show you personalised ads (learn more). To configure your cookie preferences, click here.

We did not wait for a law to make us respect our members and visitors' privacy. The cookies that we use are only meant to improve your experience on our website.

Our cookies
Cookies not subject to consent
These are cookies that guarantee the proper functioning of Audiofanzine and allow its optimization. The website cannot function properly without these cookies. Example: cookies that help you stay logged in from page to page or that help customizing your usage of the website (dark mode or filters).
Google Analytics
We are using Google Analytics in order to better understand the use that our visitors make of our website in an attempt to improve it.
Advertising
This information allows us to show you personalized advertisements thanks to which Audiofanzine is financed. By unchecking this box you will still have advertisements but they may be less interesting :) We are using Google Ad Manager to display part of our ads, or tools integrated to our own CMS for the rest. We are likely to display advertisements from our own platform, from Google Advertising Products or from Adform.

We did not wait for a law to make us respect our members and visitors' privacy. The cookies that we use are only meant to improve your experience on our website.

Our cookies
Cookies not subject to consent

These are cookies that guarantee the proper functioning of Audiofanzine. The website cannot function properly without these cookies. Examples: cookies that help you stay logged in from page to page or that help customizing your usage of the website (dark mode or filters).

Google Analytics

We are using Google Analytics in order to better understand the use that our visitors make of our website in an attempt to improve it. When this parameter is activated, no personal information is sent to Google and the IP addresses are anonymized.

Advertising

This information allows us to show you personalized advertisements thanks to which Audiofanzine is financed. By unchecking this box you will still have advertisements but they may be less interesting :) We are using Google Ad Manager to display part of our ads, or tools integrated to our own CMS for the rest. We are likely to display advertisements from our own platform, from Google Advertising Products or from Adform.


You can find more details on data protection in our privacy policy.
You can also find information about how Google uses personal data by following this link.