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Creative Audigy Platinum EAX - High 'A' note on guitar disappears!!

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Topic Creative Audigy Platinum EAX - High 'A' note on guitar disappears!!
Hi all.

I have a problem that has been plaguing me for some time. I have a very basic setup: Guitar into Line 6 Podxt, into line-in on my sound card (Ceative Audigy Platinum). For some reason the high 'A' note on my guitar does not pass through to the speakers. Every other note on the guitar can be played and heard clearly but for this note, whether clean or distorted. A bend up from G up to A disappears. 'A' cannot be heard.

However, if I go into the EAX Control Panel and select any 'Audio Effect' (even reselecting 'No Effect') the 'A' note can be heard. Reboot the computer and 'A' disappears again. It's driving me crazy. I have uninstalled the drivers and reinstalled. Same problem. Any ideas. Appreciate your advice.

Regards,

Allan