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Thread Brand New MPK 25 .. Trouble with setup .. Can You Help ASAP PLZ

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1 Brand New MPK 25 .. Trouble with setup .. Can You Help ASAP PLZ

Just bout the mpk25 it is brand new out the box , set it up and the LCD screen displays 8 white boxes and thats it .. It doesnt not display anything else .. when i load up live lite i can load sounds in and play them on the keys but the pads wont produce sound either .. Can anyone help me with these problems .. i just got it and want to get it up nad running .. Let Me Know .. Thank You