Log in
Log in

or

Thread Windows 10 Threshold 2 - Scarlett 2i2 Problems.

  • 4 replies
  • 3 participants
  • 3,823 views
  • 3 followers
John Russell-98

John Russell-98

3 posts
New AFfiliate
First post
1 Posted on 11/13/2015 at 16:11:17
I am all out of ideas with this thing. I get really bad clicks and pops with this. I don't think i've ever had this thing running good on my amd computer.

Specs -

Fx 8350 (cpu)
Xfx r9 280x (gpu)
M5a97 R2.0 (mobo)


I have everything updated, all the newest chipset drivers, bios, drivers, everything. Power settings set, I even disabled the power settings in bios, still no luck.

Ran latencymon and the following drivers are giving me issues.

tcpip.sys
ndis.sys
and usbport.sys


I've went through 7, 8, 8.1 and now 10 and just cannot get this thing to work good. I keep waiting for drivers to come out but nothing releases. I'm currently using Focusrite USB2 Drivers 3.2.2

Are there any drivers coming out soon?

I don't even have a control panel to mess with the latency settings or whatever. Just a control panel that says balanced, mixing, and recording.

Such a shame I spent alot of money on a card and can't get good drivers for this :( this is such great hardware. But even at that, when you guys release a driver my mobo maker (asus) is even slower to release drivers.

David_Focusrite

David_Focusrite

65 posts
AFfable Poster
2 Posted on 11/13/2015 at 17:59:13
Hi John,

Sorry to hear that you are having such a tough time with getting audio to stream without clicks and pops.

I see that you have submitted a case with us, so I have offered some suggestions there. Please let us know how you come along!

Best regards,
David//Focusrite Technical Support
John Russell-98

John Russell-98

3 posts
New AFfiliate
3 Posted on 11/14/2015 at 11:42:31
I have gotten your message. I replied with pictures. Let me know if you got them
John Russell-98

John Russell-98

3 posts
New AFfiliate
4 Posted on 11/15/2015 at 17:23:40
Any idea if new drivers are going to be released for the focusrite 2i2 soon? I have given people a trace of my system and it seems to be the focusrite that is causing the latency. I have uninstalled literally everything and just plugged in the 2i2 and usbport.sys is causing the latency on here. Would be nice to see some new drivers :) I just want to get rid of this click and pop :( so annoying
Simon Focusrite

Simon Focusrite

207 posts
AFfinity Poster
5 Posted on 12/04/2015 at 02:30:42
Hi John,

Were you able to resolve this issue via your emails with our support team?
From what I can see, you're using an AMD cpu, and so there are some drivers that we can't test on your system.
On Windows 10, and with an AMD machine, I would suggest changing back to 2.5.1 driver which is tested as fully supported with Scarletts on Windows 10:

http://d3se566zfvnmhf.cloudfront.net/sites/default/files/focusrite/downloads/20512/focusrite-usb-2-driver-2.5.1.exe

To ensure that Windows as assigned the correct driver, please navigate to Control Panel -> Device Manager -> right-click on interface in Sound, Video & Game Controllers -> Update driver software -> Browse My Computer -> Let me pick from a list -> Ensure 2.5.128.1 is selected and click Next

If you are still in contact with us over email, please ignore this and reply via the email system so we can keep all information there.

Best regards
Simon
cookies
We are using cookies!

Yes, Audiofanzine is using cookies. Since the last thing that we want is disturbing your diet with too much fat or too much sugar, you'll be glad to learn that we made them ourselves with fresh, organic and fair ingredients, and with a perfect nutritional balance. What this means is that the data we store in them is used to enhance your use of our website as well as improve your user experience on our pages and show you personalised ads (learn more). To configure your cookie preferences, click here.

We did not wait for a law to make us respect our members and visitors' privacy. The cookies that we use are only meant to improve your experience on our website.

Our cookies
Cookies not subject to consent
These are cookies that guarantee the proper functioning of Audiofanzine and allow its optimization. The website cannot function properly without these cookies. Example: cookies that help you stay logged in from page to page or that help customizing your usage of the website (dark mode or filters).
Audience analysis (Google Analytics)
We are using Google Analytics in order to better understand the use that our visitors make of our website in an attempt to improve it.
Advertising (Google Ads)
This information allows us to show you personalized advertisements thanks to which Audiofanzine is financed. By unchecking this box you will still have advertisements but they may be less interesting :) We are using Google Ad Manager to display part of our ads, or tools integrated to our own CMS for the rest. We are likely to display advertisements from our own platform, from Google Advertising Products or from Adform.
Marketing (Meta Pixel)

On our websites, we use the Meta Pixel. The Meta Pixel is a remarketing pixel implemented on our websites that allows us to target you directly via the Meta Network by serving ads to visitors of our websites when they visit the social networks Facebook and Instagram. The meta pixel are code snippets which are able to identify your browser type via the browser ID - the individual fingerprint of your browser - and to recognise that you have visited our websites and what exactly you have looked at on our websites. When you visit our websites, the pixel establishes a direct connection to Meta's servers. Meta is able to identify you by your browser ID, as this is linked to other data about you stored by Meta on your Facebook or Instagram user account. Meta then delivers individualised ads from us on Facebook or on Instagram that are tailored to your needs.

We ourselves are not in a position to identify you personally via the meta pixel, as apart from your browser ID no other data is stored with us via the pixel.

For more information about the Meta Pixel, the details of data processing via this service and Meta's privacy policy, please visit Meta Privacy Policy - How Meta collects and uses user data for Facebook and Meta Privacy Policy - How Meta collects and uses user data for Instagram.

Meta Platforms Ireland Ltd. is a subsidiary of Meta Platforms, Inc. based in the USA. It cannot be ruled out that your data collected by Facebook will also be transmitted to the USA.


We did not wait for a law to make us respect our members and visitors' privacy. The cookies that we use are only meant to improve your experience on our website.

Our cookies
Cookies not subject to consent

These are cookies that guarantee the proper functioning of Audiofanzine. The website cannot function properly without these cookies. Examples: cookies that help you stay logged in from page to page or that help customizing your usage of the website (dark mode or filters).

Audience analysis (Google Analytics)

We are using Google Analytics in order to better understand the use that our visitors make of our website in an attempt to improve it. When this parameter is activated, no personal information is sent to Google and the IP addresses are anonymized.

Advertising (Google Ads)

This information allows us to show you personalized advertisements thanks to which Audiofanzine is financed. By unchecking this box you will still have advertisements but they may be less interesting :) We are using Google Ad Manager to display part of our ads, or tools integrated to our own CMS for the rest. We are likely to display advertisements from our own platform, from Google Advertising Products or from Adform.

Marketing (Meta Pixel)

On our websites, we use the Meta Pixel. The Meta Pixel is a remarketing pixel implemented on our websites that allows us to target you directly via the Meta Network by serving ads to visitors of our websites when they visit the social networks Facebook and Instagram. The meta pixel are code snippets which are able to identify your browser type via the browser ID - the individual fingerprint of your browser - and to recognise that you have visited our websites and what exactly you have looked at on our websites. When you visit our websites, the pixel establishes a direct connection to Meta's servers. Meta is able to identify you by your browser ID, as this is linked to other data about you stored by Meta on your Facebook or Instagram user account. Meta then delivers individualised ads from us on Facebook or on Instagram that are tailored to your needs.

We ourselves are not in a position to identify you personally via the meta pixel, as apart from your browser ID no other data is stored with us via the pixel.

For more information about the Meta Pixel, the details of data processing via this service and Meta's privacy policy, please visit Meta Privacy Policy - How Meta collects and uses user data for Facebook and Meta Privacy Policy - How Meta collects and uses user data for Instagram.

Meta Platforms Ireland Ltd. is a subsidiary of Meta Platforms, Inc. based in the USA. It cannot be ruled out that your data collected by Facebook will also be transmitted to the USA.


You can find more details on data protection in our privacy policy.
You can also find information about how Google uses personal data by following this link.