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Thread Help with Alesis SR-16

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1 Help with Alesis SR-16
Just bought a used Alesis SR-16. When I play the factory preset patterns it is nice and loud through the speakers or headphones. But when I play the pads themselves, you can hardly hear them. I have set the individual pad volume (didn't work) and the velocity volume to loud (didn't work either). Any suggestions? Is there any way to go back to the factory defautls and start new?