Log in
Log in

or
Create an account

or
EN
FR
Focusrite Scarlett 18i20
(12)
Write a user review
Buy new
Where to buy Scarlett 18i20?
Less
There are no classified ads for this product.
New ad alert

Errors from Pro Tools possibly related to the Focusrite 18i20? Please help!

  • 1 comment
  • 2 participants
  • 1,142 views
  • 2 followers
Topic Errors from Pro Tools possibly related to the Focusrite 18i20? Please help!
One would think that this is a Pro Tools issue, but hear me out...

Running ProTools 12.5 on Windows 10, I continue to get an error that says:

PRO TOOLS RAN OUT OF CPU POWER.
TRY DE-ACTIVATING OR REMOVING NATIVE PLUG-INS.

Now, the computer I was using was a few years old, and after troubleshooting as much as I could I decided to just purchase a new machine. So I just bought a brand new machine that has the following specs:

Intel Core i5 9400 2.9GHz Processor
16GB DDR4
500GB NVMe SSD
Windows 10

All I installed were the Focusrite drivers, Pro Tools and Pro Tools plugins.

I'm STILL getting the same exact error. This happens during playback almost randomly. I tried several Pro Tools projects, some only have 3 plugins, and others have about 20. Not all projects had errors, and I have to believe that it has to do with the Scarlett since it is happening on the new machine with no other software and plenty of muscle.

I have a Scarlett 18i20 2nd Gen. and a Scarlett OctoPre connected with an optical cable.

Could it be the cable that is causing trouble?

Any assistance/guidance you may provide will be greatly appreciated.
2
Hi,

It is almost impossible for an audio interface to cause CPU power problems.
A driver can be stuck somewhere causing memory run or stack overflows but not a CPU.

But hey.. Never say never.

Advice :

Run your daw with plugins and go to the windows
Monitor tools.. You know : resources/CPU etc etc
Let it run while working and monitor which program is realy eating up your CPU resources.

Good luck and let us know what causes your problem.

- Angelie

It's not about what you got to use ....    but how you use what you got...