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Focusrite Scarlett 18i20
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Focusrite Scarlett 18i20

USB audio interface from Focusrite belonging to the Scarlett 1st Generation series

Public price: $499 incl. VAT
Topic Errors from Pro Tools possibly related to the Focusrite 18i20? Please help!
One would think that this is a Pro Tools issue, but hear me out...

Running ProTools 12.5 on Windows 10, I continue to get an error that says:

PRO TOOLS RAN OUT OF CPU POWER.
TRY DE-ACTIVATING OR REMOVING NATIVE PLUG-INS.

Now, the computer I was using was a few years old, and after troubleshooting as much as I could I decided to just purchase a new machine. So I just bought a brand new machine that has the following specs:

Intel Core i5 9400 2.9GHz Processor
16GB DDR4
500GB NVMe SSD
Windows 10

All I installed were the Focusrite drivers, Pro Tools and Pro Tools plugins.

I'm STILL getting the same exact error. This happens during playback almost randomly. I tried several Pro Tools projects, some only have 3 plugins, and others have about 20. Not all projects had errors, and I have to believe that it has to do with the Scarlett since it is happening on the new machine with no other software and plenty of muscle.

I have a Scarlett 18i20 2nd Gen. and a Scarlett OctoPre connected with an optical cable.

Could it be the cable that is causing trouble?

Any assistance/guidance you may provide will be greatly appreciated.
2
Hi,

It is almost impossible for an audio interface to cause CPU power problems.
A driver can be stuck somewhere causing memory run or stack overflows but not a CPU.

But hey.. Never say never.

Advice :

Run your daw with plugins and go to the windows
Monitor tools.. You know : resources/CPU etc etc
Let it run while working and monitor which program is realy eating up your CPU resources.

Good luck and let us know what causes your problem.

- Angelie

It's not about what you got to use ....    but how you use what you got...