TopicPosted on 12/21/2019 at 17:45:55Scarlett 2i2 USB interface resets every few minutes
I don't know if this is a Focusrite issue or a Windows10 issue, but:
Environment:
Focusrite Scarlett 2i2 (1st gen)
Windows 10 Pro (v 1903, build 18362.535)
Focusrite Driver: 4.63.24.564
Problem:
Every few minutes (as frequently as two minutes, as infrequently as an hour?), my speakers go "kathump", the music stops, I get a "Focusrite Scarlett 2i2 (1st gen)" growl-style announcement, and my Pandora feed skips to the next song.
It appears that the USB connection is getting interrupted or falling off for some reason. Is this a known problem? And if so, is there a known fix?
[ Post last edited on 12/21/2019 at 17:48:58 ]
rdpoor
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2Posted on 12/21/2019 at 18:19:18
Hmm...I may have solved this already. On the advice of
I've disabled the "Allow applications to take exclusive control of this device" feature and (so far) have not had any more Ka-thumps. Fingers crossed.
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rdpoor
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3Posted on 12/21/2019 at 18:54:08
Nope - I spoke too soon. Still getting Ka-Thumps.
Suggestions and solutions are welcome!
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rdpoor
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4Posted on 12/22/2019 at 07:58:22
More information. I caught an event on the Windows10 Event Viewer that correlated with the USB connection being dropped:
Quote:
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{C2F03A33-21F5-47FA-B4BB-156362A2F239}
and APPID
{316CDED5-E4AE-4B15-9113-7055D84DCC97}
to the user NUC-10\r SID (S-1-5-21-536779190-3799164095-2931312429-1002) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.18362.449_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool.
Does any one know how to interpret this?
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Steve Scott 82
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5Posted on 02/15/2020 at 12:33:38
Did you try uninstalling and reinstalling the driver? That stopped the recycling problem for me.