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Thread Scarlett MixControll is freakin' me out ...

1 comment
2 participants
860 views
2 followers

SixStringProductions

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First post

1 Posted on 01/28/2014 at 08:51:19

Hey guys,
I urgently need help :??:

:??:

!

I'm working at home at some own music projects with the following equipement:
Interface: Focusrite Scarlett 18i6 USB
Software: ScarlettMixControll
Sequenzer: Cubase 5

My problem:
I start Cubase normally, check out my interface connections setting their in an outputs and all works fine. (I see i get an input and i can hear it also directly in my headphones). I play back some sound, already recorded in Cubase and can hear it perfectly.
I open ScarlettMixcontroll to split up my mono signal to a stereo, so I can hear the input on left AND right side.
But as the window appears, something with the panorama changes.
And if i go back to Cubase I do not get an input while recording or get a sound if i try to play back a track! So nothing, that work befor works anymore...

Closing MixControll did not help as well as a restart of my pc -.-

Can anybody help me with that problem?
Thanks!

[ Post last edited on 01/28/2014 at 08:52:47 ]

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Simon Focusrite

AFfinity Poster

2 Posted on 02/07/2014 at 01:48:38

Good morning,

Sorry for the delay here, I've just taken over checking this forum recently.
Sorry you seem to be having some problems.
This sounds like an unusual issue, which version of Scarlett Mix Control are you currently using?
Please ensure you're using the latest version (1.7 on Mac, 1.6.1 on Windows), available here:

https://global.focusrite.com/downloads?product=Scarlett+18i20

If you should have any further issues, please do raise a case with us via the Tech Support contact form on our website:

https://global.focusrite.com/answerbase/contact

Best regards
Simon

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