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Saffire pro 14 midi problem or not?

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Topic Saffire pro 14 midi problem or not?
Hi Folks,

First post. new to focusrite and the saffire 14. I hooked it up and it was pretty intuitive. However, I am not getting any midi signals. I have a 5 pin hooked to the back "in" port. I'm using mainstage and it shows up in the menus. I assign the midi controller to the midipro14 and nothing? Is there something in the software I'm supposed to initiate? perhaps reloading the software?

Thanks..
2
Hi,

There could be a few different reasons for no Midi showing up.
As such, it may be quicker of you contact us on the live chat feature on our website:

http://uk.focusrite.com/answerbase/contact

This way we can talk through your system (you haven't listed any details here) as well as perhaps starting a Team Viewer session (remote access) so that we can directly take a look at your setup.

Hope this helps.
Simon // Focusrite Technical Support