All user reviews of 2/5 for the Behringer B-Control Rotary BCR2000

I have the machine for a year, but given the training, I would say self-training that I made to handle "live" from ableton I could not bring myself too. When I wanted to connect, I could not. I waited for a colleague to come down to show me Bourges, he failed not yet in the field of computer music is not the last!

In short, after elimination of all possible explanations, I ask the customer service that takes me over the machine immediately. Here I am impressed because I had heard a lot of trouble in the Service of Behringher like what it did not exist ... etc On the other hand I did hear they had done since a lot of progress on that side.
Anyway, I get another machine after one month, and the machine work which proved that the former was a problem and my inability to run did not come from incompetence (phew, I almost pass for a ---). Except ... one button does not work except beat him like a deaf man, the "click" under the finger is not. I decided to talk to after sales service which offers me a new exchange of machines.

I look back one month and a half and today I received.
2 buttons are not "click" sensitive but the activation is done without problem. But still! It is in the 3rd machine and it's still not that! Worse, the last two rotary knobs push function has a serious problem of poor contact, the knob rotates once every 36 months.

I say that the machine is nice, but once again we come across a company whose customer service is still HYPER HYPER LIGHT, no way to have a properly functioning machine from a to z, and especially I do not count to wait again a month / month and a half to find myself in a more hypothetical, with a machine having found another guy in the repair service, with even greater problems than the "Recycling" they provided me this time.
The machine is 8, the SAV is very disappointing, it will not even average.