« Superb Quality but Terrible Customer Support »

I have a Powermate 1600 which is irreparable due to Dynacord Policy. I loved using this desk. Very user friendly, robust, huge power, all the inputs and outputs you could need, fantastic effects, I could rave about it for hours. The trouble is it has developed a fault and Dynacord will not release the schematic. Three different, highly reputable service engineers have told me that Dynacord are unique in not helping customers in this respect. This renders Dynacord products irreparable. If they had good customer relations I would recommend but I am forced to say do not buy.