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MGR/Anonymous « Peavey Envoy II 110 TransTube »
Published on 06/01/04 at 15:00This is an update to a review that I did earlier. I thought that my situation was interesting and might help others.
A little while after I wrote my original review, the amp developed a really wicked low-end buzz/vibration. It didn't really sound like a speaker thing, more like a loose hardware/loose joint kind of deal. I spent about 2 hours looking for the problem while my wife plunked the low strings. Couldn't get it. Since my hearing and nerves were about done(my wife doesn't play), I gave up and took it to the shop where I bought it. He's an authorized Peavey dealer.
I figured that if he hadn't heard about this problem through customer feedback/service bulletins, etc., I was pretty well screwed and it would have to go back to the factory. My previous experience with everything from lawn mowers to cars prepared me for the worst. I was doomed to wait endlessly while some techno-turd figured this out, then found an excuse why the problem(probably a loose screw) wasn't covered under warranty and charged me $1,462.00 for the repair. Even worse, I would lose the ability to inflict my style of loud, obnoxious bombastic rock and roll filth on the neighbors. Bummer.
Well...it didn't happen that way. My guy spends about one minute trying to figure out the buzz and then says, "Fuck it. I'll get you another one." He retreats to the storeroom and comes back with a BRAND NEW OUT OF THE BOX amp. He plugs it up and pulls a Peavey Raptor like mine off the wall and says, "Here. Try it out and make sure everything's okay." I decend into Black Sabbath hell trying to make it buzz. It don't buzz. My guy pokes his head around the corner and says, "You've got an RP 200, too, right?" I says, "Yeah." He says, "Well, you know...those things definitely change the shape of the sound...especially the cabinet models." He goes over to the case and pulls a BRAND NEW RP out of the box, grabs a cable, and hooks it up. "Try now." I shuffled through the patches and everything was good to go. "That should do it", he says. "Thanks VERY much", I says. I ask about the old one since I've had it awhile. "No problem. The amp has a 5-year warranty. I'll have them credit me.", he said. I depart with a brand new amp.
The point to this story is this...Peavey's warranty is pretty good. They take care of their dealers. Last but not least, there's nothing like having a Mom and Pop music shop that cares in your town. We have an American Music Super-store in town and I swear, I'll drive 100 miles for a set of strings before I'll go in there. I despise those Ultra-Mega-Piss on the customer, I already got his money-bent on world domination Sons of Bitches. Most of the "Sales Staff" can't even tune a guitar, much less talk intellegently to a prospective buyer. Hint to all you newbie musicians...don't be fooled! Get to know your local small independent. They don't have the money to have the local radio station come in and give away T-shirts. They depend on repeat business and most times, are musicians themselves. They can't afford to B.S. you. When my guy saw that I was serious, but needed to get my thing together. He steered me to a rig that is perfect for my level. No MESA...no PRS. He sells that stuff, too, but he knew that those weren't what I NEEDED. When I get my mojo working and I'm ready to upgrade, guess where I'll be going. End of rant.
This review was originally published on http://www.musicgearreview.com
A little while after I wrote my original review, the amp developed a really wicked low-end buzz/vibration. It didn't really sound like a speaker thing, more like a loose hardware/loose joint kind of deal. I spent about 2 hours looking for the problem while my wife plunked the low strings. Couldn't get it. Since my hearing and nerves were about done(my wife doesn't play), I gave up and took it to the shop where I bought it. He's an authorized Peavey dealer.
I figured that if he hadn't heard about this problem through customer feedback/service bulletins, etc., I was pretty well screwed and it would have to go back to the factory. My previous experience with everything from lawn mowers to cars prepared me for the worst. I was doomed to wait endlessly while some techno-turd figured this out, then found an excuse why the problem(probably a loose screw) wasn't covered under warranty and charged me $1,462.00 for the repair. Even worse, I would lose the ability to inflict my style of loud, obnoxious bombastic rock and roll filth on the neighbors. Bummer.
Well...it didn't happen that way. My guy spends about one minute trying to figure out the buzz and then says, "Fuck it. I'll get you another one." He retreats to the storeroom and comes back with a BRAND NEW OUT OF THE BOX amp. He plugs it up and pulls a Peavey Raptor like mine off the wall and says, "Here. Try it out and make sure everything's okay." I decend into Black Sabbath hell trying to make it buzz. It don't buzz. My guy pokes his head around the corner and says, "You've got an RP 200, too, right?" I says, "Yeah." He says, "Well, you know...those things definitely change the shape of the sound...especially the cabinet models." He goes over to the case and pulls a BRAND NEW RP out of the box, grabs a cable, and hooks it up. "Try now." I shuffled through the patches and everything was good to go. "That should do it", he says. "Thanks VERY much", I says. I ask about the old one since I've had it awhile. "No problem. The amp has a 5-year warranty. I'll have them credit me.", he said. I depart with a brand new amp.
The point to this story is this...Peavey's warranty is pretty good. They take care of their dealers. Last but not least, there's nothing like having a Mom and Pop music shop that cares in your town. We have an American Music Super-store in town and I swear, I'll drive 100 miles for a set of strings before I'll go in there. I despise those Ultra-Mega-Piss on the customer, I already got his money-bent on world domination Sons of Bitches. Most of the "Sales Staff" can't even tune a guitar, much less talk intellegently to a prospective buyer. Hint to all you newbie musicians...don't be fooled! Get to know your local small independent. They don't have the money to have the local radio station come in and give away T-shirts. They depend on repeat business and most times, are musicians themselves. They can't afford to B.S. you. When my guy saw that I was serious, but needed to get my thing together. He steered me to a rig that is perfect for my level. No MESA...no PRS. He sells that stuff, too, but he knew that those weren't what I NEEDED. When I get my mojo working and I'm ready to upgrade, guess where I'll be going. End of rant.
This review was originally published on http://www.musicgearreview.com