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Novation Remote 25 SL
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Novation Remote 25 SL
espace.art espace.art
Published on 08/25/07 at 21:02
Keyboard Controller

UTILIZATION

Manuel succinct

OVERALL OPINION

Our association has offered to its 25 years of keyboard Controller Remote SL 25 for "modest" sum of 465. The IMMEDIATE prlvement is performed while the unit is not in stock.
The amount of the association would inquite by softphone from the supplier. It will be sent to the balls by an employee without cause (silent tone courteous if somewhat dry) changes its communication collgue saying pointedly, "is a patient who rclame his order" without taking the trouble to hide the handset with one hand.

For a first contact, a bad start to the point that we dcidons to cancel the transaction. A few hours later an official apology to remember the attitude of the young salesman inexpriment and confirm the transaction as valid, the process can be canceled.
Two weeks later comes the keyboard tracking ... DPOS another keyboard on the same day by another carrier.

Is this a gift? Nay, it is wrong but the two keyboards as dballe, we return one vrifier without their proper functioning. Worth to be honnte better sleep at night except that the keyboard that we maintain a - on - one outage display: it is the wrong keyboard we returned.
A week later the failure worsens and the display becomes erratic flashes s'teint, turns back, flashes etc.. back to the vendor by registered mail mid May

The day before the weekend of August 15 is - say three months later, the maintenance is bote Lyon contacts us to inform us that failure is due a liquid that would t in contact with the keyboard, that incident can not be imput since we came out of the box when the failure occurred. He tells us that it is not covered under warranty. It took them a full quarter to make the diagnosis.
The technician then suggested to change the motherboard 200 for what we refuse. Request is made to send back the machine in the state, he promises to do before the bridge on 15 August. We are still waiting for that day, on 26 August and will be ending for a four months that the package is gone. Vive la VPC!

I do not know if there is an appeal but I will constantly the vrifier.
In the meantime, this will be our exprience leon: always vrifier the validity of the contents of a package and never buy from Music Distribution.

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Space Art Pluriel
espace.art @ gmail.com