HELP!!!!!! M-Audio Projectmix Firewire

bengt_en

2

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Member 18 years ago

Topic Posted on 07/04/2007 at 02:04:13

Hi I have two M-Audio Projectmix Firewire sound cards. the first one I bought does not work! It turns on but my computer doesn't recognise it - when I launch the Control Panel it tells me that the Projectmix is not connected to the computer. What do I do????????

ra7or

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Member 19 years ago

2 Posted on 07/04/2007 at 12:17:39

how about going back to the store and replace it?

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bengt_en

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Member 18 years ago

3 Posted on 07/04/2007 at 23:30:44

Thanks that is what I am going to do. It means getting on a plane and flying to another country which is why I was hoping to be able to solve it at home. Cheers.

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ra7or

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Member 19 years ago

4 Posted on 07/05/2007 at 09:06:33

ok...

how about some knowledge base?

did you know that M-Audio strongly suggests not to hot-plug the projectmix? this could be your case.

troubleshooting steps:

1. Turn your M-Audio FireWire device off, wait 30 seconds then power it on.

2. Put your computer into hibernation mode, wait 30 seconds then reactivate it.

3. Restart the computer (donâ€™t turn it off) while the M-Audio FireWire device remains connected and powered on.

sources:
http://www.m-audio.com/index.php?do=support.faq&ID=c9d161aac920b52a508de3167730a7ae
http://www.m-audio.com/index.php?q=projectmix&do=search&imageField.x=0&imageField.y=0

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