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cant seem to get the redrum working with my midi keyboard! help!!!!!!

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Topic cant seem to get the redrum working with my midi keyboard! help!!!!!!
my external midi controller keyboard works great with all reason instruments except the redrum computer

when a note is struck its receives the midi data ok (all the mute and 1 solo lights come on) but without any audio

grateful for any advise on this subject
2
Hello mate, I'm having the exact same problem. Let me know if you find a fix. Good luck
3
Cracked it. Change the octave setting on your keyboard! Certain octaves trigger drums others trigger mutes or anything you want them to if you use remote mapping. I feel relieved ...and slightly foolish. Good luck with the tunes :)