Hello everyone, sorry in advance if this is a somewhat redundant post as there are so many Scarlett threads. I did search but didn't see any fixes I haven't already tried.
I own a Scarlett 18i20
1st Gen and have not had many issues with it until recently upgrading my computer to a Dell Optiplex 990. I am now experiencing frequent dropouts that require power cycling and crackling in the signal which I had not experienced previously on my Dell Latitude E6510 laptop.
Specs on the new computer:
Dell Optiplex 990, Core i7 3.4GHz, 8GB RAM, Windows 7 64-bit SP 1 newly updated
DAW: Reaper 5.52
Things I have tried with no significant performance improvement:
Disabled UAD-2 card
Put Scarlett alone on its own USB bus
Turned off hyperthreading
I have never been prompted to update firmware.
Is there anything you can recommend that might resolve the performance issue?
What is the likelihood that upgrading to a Scarlett 2nd generation unit would resolve issue?