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Thread Clarett 8Pre - Have to reset every time.

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1 Clarett 8Pre - Have to reset every time.
When I turn on my Clarett 8Pre, no sound comes out of the monitor outputs. I have to use the software to reset to factory settings. Then sound will come out. Then I delete the default routing of inputs 1 and 2 to the output. Next time, I have to do it all over again. Why?