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no audio out 18i20 2nd Gen

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Topic no audio out 18i20 2nd Gen
I have a Scarlett 18i20 2nd Gen. I just got it back from repairs. I can send audio to my workstation, but I cannot send audio from Windows to the Scarlett. There is no audio in the mixer. But when I try on my Microsoft Surface audio plays back fine. Something is up with my driver. I have reinstalled it several times. One time it played audio but it was cycling on and off as described elsewhere. Any tricks I should try?