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Thread Ethernet Connect: Control 2802 to Mac

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  • 5 replies
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  • 1,929 views
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jimsaxman

jimsaxman

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1 Posted on 05/11/2015 at 18:36:06
I'm having great difficult loading the Focusrite Control 2802 driver onto my computer. I suspect it has to do with the ethernet connection. Although the computer says it is connected, the computer is not acknowledging recognizing it. I fear it may have something to do with the IP address I selected or the routing. Is there anyone who has some experience with this who can give me some clues?
Simon Focusrite

Simon Focusrite

207 posts
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2 Posted on 05/13/2015 at 09:35:51
Hi Jim,

What IP & Subnet Mask do you have selected on the 2802 and in your Network settings on your Mac/PC?
Please check the following manuals to check your Network setup:

Page 6 (Mac):
http://d3se566zfvnmhf.cloudfront.net/sites/default/files/focusrite/downloads/7289/control2802logicmanual1.4rev2.pdf

Let me know how you get on.
Simon // Focusrite Technical Support
jimsaxman

jimsaxman

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3 Posted on 05/13/2015 at 12:15:35
Thank you for this site reference. I see that it is the manual for Logic. I use Cubase and I have that manual. There is NO reference to the network/ethernet set-up in the Cubase manual that I can find. I did talk to a fellow by the name of Cody here in the US who set me straight with this and I got connected and downloaded and installed the driver. Took about an hour. But, as I say, I could find no reference to this set-up process. Thanks again for your help. Now, on to the next problem.
Simon Focusrite

Simon Focusrite

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4 Posted on 05/14/2015 at 01:50:39
That's great, glad Cody was able to get you up and working.
If you need anything else, please don't hesitate to get in contact.

Many thanks
Simon // Focusrite Technical Support
djagentm

djagentm

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5 Posted on 05/20/2015 at 10:55:22
I had the same problem. It was my ip address causing the problem. I changed the ip exactly as it said in the manual
Obadiah C. Gonzalez

Obadiah C. Gonzalez

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6 Posted on 03/05/2017 at 05:52:27
I'm having this same problem and have followed the manuals instructions strictly. Every time I go to press connect on the 2802 software it doesn't connect. Can some one please help me?
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