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Sudden crackling noise when playing audio through headphones

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Topic Sudden crackling noise when playing audio through headphones
I have a sudden, background crackling noise whenever i play aound, whether in DAW or web browser.
im uising a focusrite scarlet solo 3rd gen with heasdphones plugged in.
I have tried the following steps but issue persdists.

uninstall drivers focusrite USB in device manager
reinstall drivers, reset to defaults in focusrite control
test all bit rate and buffer options - no improvement
test another cable
test another usb port
remove daw and reinstall
repair windows and reinstall

I have removed teh gold plated adaptor and plugged small headphone jack into headphone port on pc and the issue is not present, only present when connect gold adaptor and plug into scarlet, this is essential for me as im going through the scarlet into and out of my daw. simply using teh port on the pc defeats the purpose of an interface.

anyone experienced this and found a fix?