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Focusrite Scarlett Solo

USB audio interface from Focusrite belonging to the Scarlett 1st Generation series

Replaced by Focusrite Scarlett Solo G3.

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Crackling Noises Scarlett Solo / Windows 7 64bit

37 replies
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LuckyDevl

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Member 9 years ago

Topic Posted on 02/14/2015 at 04:04:38

Hey Folks,first cheers from Germany.
yesterday i received my Scarlatt Solo.
Well,Driver from official Page,install,input, Windows says everythings fine,Solo accepted.
But i got crackling Noises all the Time. With a normal audio Player,YT Vids, Cubase,etc.
Even if i Change the Buffer/Samplerate etc in Cubase. Same...
And i cant change the USB Performance Mode. Its allways on Mixing.
Its getting me Mad...Even tried another Asio (Asio4All) Noting...
Anyone with same problems?
Let me know if u got a Solution.
Cheers,Sebastian

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David_Focusrite

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Member 10 years ago

31 Posted on 03/01/2017 at 12:29:28

Hello All,

Deepest apologies for the oversight on the latest forum posts to this thread!

With the release of the 4.15 driver, this driver is compatible with both 1st and 2nd Gen bus powered Scarlett units.

You can download this driver here. https://d3se566zfvnmhf.cloudfront.net/sites/default/files/focusrite/downloads/31867/focusrite-usb-asio-driver-4-15.exe

When installing this driver, please confirm that any previous driver versions have been uninstalled as well as all anti-virus/firewalls disabled.

Shoghi Shams, apologies for the delays in reply that you personally experienced as that is not typical with us! We take customer support very seriously and look to provide customers with replies in 1-2 working days.

Would not mind providing me with your Ticket# here? I will be happy to personally attach myself to your ticket so that I can keep abreast of the developments with your issue as well offer a more expeditious reply!

Best regards,
David // Focusrite Technical Support

bizzleclaw

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Member 7 years ago

32 Posted on 05/16/2017 at 17:42:42

The link posted for the old driver is not opening. It says there is a DNS issue. Is there anywhere else I can download the driver?
Thanks!

Zeeshan Ali

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Member 6 years ago

33 Posted on 04/10/2018 at 07:28:29

Hi,
I just get crackling sound nothing else not even a single voice of mine while recording through my mic connected to Focusrite solo. I am a AMD user. And I saw Simon's link for the driver fixed problem to most of you, but now when I'm clicking on the link it shows web page not available, please help me with a new link and I'm partially dead cause I bought it and it ain't paying off :-(

the gain is set to almost zero, and there is no noise around. I don't know what it records. Just a harsh noise

stevedaniel

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Member 6 years ago

34 Posted on 04/23/2018 at 21:12:17

Quote from Simon:

Hi Goran & Fips,

Sorry that you're both having problems with your Solos.
As above, please download and install the 2.5.2 version of the USB driver, this is known to work perfectly fine with AMD machines, if for some reason your issues continue, then it is not related to your machine being AMD and we can troubleshoot further (you may wish to email us for this so we can deal with your case more directly).

USB2.0 driver 2.5.2:
https://owncloud.focusrite.com/owncloud/public.php?service=files&t=9a6c22504e230c260f4734d99b041b61

Please let me know how you get on, please do contact us directly if you need any more info:
https://global.focusrite.com/answerbase/contact

Simon // Focusrite Technical support

Quote from Simon:

Hi Goran & Fips,

Sorry that you're both having problems with your Solos.
As above, please download and install the 2.5.2 version of the USB driver, this is known to work perfectly fine with AMD machines, if for some reason your issues continue, then it is not related to your machine being AMD and we can troubleshoot further (you may wish to email us for this so we can deal with your case more directly).

USB2.0 driver 2.5.2:
https://owncloud.focusrite.com/owncloud/public.php?service=files&t=9a6c22504e230c260f4734d99b041b61

Please let me know how you get on, please do contact us directly if you need any more info:
https://global.focusrite.com/answerbase/contact

Simon // Focusrite Technical support

Thanks for giving this useful information.

Joerg Hilger

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Member 6 years ago

35 Posted on 07/25/2018 at 03:42:40

I have a Intel CPU Surface Book and I hear the crackling sound all the time. All the links above are not working.

meeshaw

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Member 7 years ago

36 Posted on 08/06/2018 at 06:17:32

Like I posted before, the 3.2.2 driver is working for me with an Intel machine (i7). I have no experience with AMD machines.
The driver was removed from the Focusrite beta download website, so I don't know if I am allowed to post the link here.
Feel free to PM me.

Rodgeer

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Member 5 years ago

37 Posted on 05/30/2019 at 09:13:25

Hi

I have a Scarlett solo 2nd gen and a 2i2 Scarlett 1st gen. I've been having the same crackling issues on two different PCs using windows 10 and the thing that fixed it for me was lowering the buffer size.

go to search - write "asio" - open "asio control panel" - change buffer to 512.

Hope it helps!

Archangel Mikhail

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Member 4 years ago

38 Posted on 04/09/2020 at 11:22:51

Hi, can i get the link to download driver v.2.5.2? I have looked all over the network, but i didn't find it. Links above are doesn't work. Pls give it to me

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