Please help, since we have a Band and an important gig in two weeks!!
Okay.. we are using two Saffire Pro 40
linked together and synced via Adat/ 44.1 Hz.
The first one is used with a Macbook Pro that runs Ableton Live 9 and Saffire Mix Control 3.4.
With this Pro40 we send: 8 Channels via Adat and two Channels via SPDIF
With this one we receive: two Audio Channels via Line in 7 and 8. This is my Monitor
mix that comes from-->
.... the second Pro40 that is connected to another Macbook Pro (Saffire Mix Control 3.4 as well)
This system is recording with Cubase and also receives the analogue Signals from Drummics, Guitar and Bass over the line inputs as well as the Adat and Spdif-Signals from PRO40 Number 1 and its providing all the Monitor Mixes for us four musicians.
So far so good...
What happend is:
PRO 40 No.1 receives my Monitor
Mix from PRO40 No.2 via Input 7 & 8 and this L/R -Signal is routed to my headphones 1.
Suddenly without any significant changes i can control the input gain of channel 8 with the hardware poti on the front of the device but the left cahnnel on input 7 can not be changed with the poti for input 7.
So signal left has waaay less gain than signal right without any chance to change it - like the poti is dead. Additionally you can always hear a signal even when you turn the gain potis 7&8 totally off - the signal is heard as long as the headphone poti is on.
We dont think its a hardware problem because after changing hardware and software routing with different channels and cables the problem stays the same... left channel no response whether using the poti or the fader inside Mix Control, right channel exactly like were used to.
The Signal comes from the PRO40 No.2. with exactly the same gain level - the receiving PRO 40 lowers only the left channel.
Please help us:
- could it be a strange preset that changed or must be changed?
- could the installation (Scarlett Mix Control) of my previously purchased Scarlett 6i6
have jammed a shared library or something?
Thanks and apologies for the complex setup.. weve been really happy with the devices so far..but this situation is killing us..we normally know our way round things like that but this time we really dont know how to repair this.
All the best from Vienna,