Become a member
Become a member

or
Continue with Google
Log in
Log in

or
Log in using a Google account
Agrandir
Add this product to
  • Mon ancien matos
  • My current gear
  • My wishlist
Focusrite Saffire 6 USB
Images
1/145
Focusrite Saffire 6 USB

USB audio interface from Focusrite belonging to the Saffire series.

Jordan Elgie

Jordan Elgie

1 post
New AFfiliate
First post
1 Posted on 07/26/2019 at 14:19:32
focusrite-saffire-6-usb-2689400.png
The other day I was using my Saffire 6 to record vocals and as I went to change the buffer length FL crashed and when I reopened it I got the error message 'the hardware does not support the requested sample format'. Whenever I choose the 'Focusrite USB Asio Driver' I see this message and therefore cannot use the Saffire. At first I thought my Saffire was broke but it still works fine when I'm using it outside of FL (playing audio off desktop etc.).

I have uninstalled and reinstalled the most updated drivers from the Focusrite website and I still receive this message. I have also uninstalled and reinstalled FL but that didn't change anything either. Another strange thing is that when I select 'ASIO4ALL' as my audio device, 'Saffire 6' shows up in the device menu and I can select and use it fine that way but it often crashes my FL and has big latency issues as I know it's not intended to be run that way. Following this I checked the device manager and the drivers say they are working properly and disabling and re enabling them didn't change anything.

I have looked everywhere for a fix but the only solution I found was to wipe the laptop and that's really not possible as I have too many files on my laptop and no spare harddrive to create a backup (if I have to buy a new harddrive I might as well buy a new sound card!).

The only thing I have not tried is using the Saffire with a different DAW on my laptop as I don't have any others installed but I am pretty confident that this is an issue between the device and FL specifically.

Thought I'd try my luck on here and see if anyone has any advice/suggestions before I go and buy a new soundcard but I am also worried that if I buy a new Saffire 6 the problem will still occur as it doesn't seem to be a device issue.

Also I just noticed when taking the first screenshot that if I click 'ok' on the message that comes up I can no longer open the ASIO panel to change the device settings, howeverif I don't click ok I can open the panel and the buffer length is default at 1ms and there is no sample rate selected (2nd screenshot). No matter what I do to the settings once I press ok the device is still disabled and when I reopen the panel the settings are back to what they are in the screenshot.
focusrite-saffire-6-usb-2689401.png
I think this is a big clue as to what the problem could be so if anyone has any suggestions it would be much appreciated. Thanks!

Dell XPS9550 16GB 512GB SSD i7 | Fl Studio 20 64bit
cookies
We are using cookies!

Yes, Audiofanzine is using cookies. Since the last thing that we want is disturbing your diet with too much fat or too much sugar, you'll be glad to learn that we made them ourselves with fresh, organic and fair ingredients, and with a perfect nutritional balance. What this means is that the data we store in them is used to enhance your use of our website as well as improve your user experience on our pages (learn more). To configure your cookie preferences, click here.

We did not wait for a law to make us respect our members and visitors' privacy. The cookies that we use are only meant to improve your experience on our website.

Our cookies
Cookies not subject to consent
These are cookies that guarantee the proper functioning of Audiofanzine and allow its optimization. The website cannot function properly without these cookies. Example: cookies that help you stay logged in from page to page or that help customizing your usage of the website (dark mode or filters).
Google Analytics
We are using Google Analytics in order to better understand the use that our visitors make of our website in an attempt to improve it.
Advertising
This information allows us to show you personalized advertisements thanks to which Audiofanzine is financed. By unchecking this box you will still have advertisements but they may be less interesting :) We are using Google Ad Manager to display part of our ads, or tools integrated to our own CMS for the rest.

We did not wait for a law to make us respect our members and visitors' privacy. The cookies that we use are only meant to improve your experience on our website.

Our cookies
Cookies not subject to consent

These are cookies that guarantee the proper functioning of Audiofanzine. The website cannot function properly without these cookies. Examples: cookies that help you stay logged in from page to page or that help customizing your usage of the website (dark mode or filters).

Google Analytics

We are using Google Analytics in order to better understand the use that our visitors make of our website in an attempt to improve it. When this parameter is activated, no personal information is sent to Google and the IP addresses are anonymized.

Advertising

This information allows us to show you personalized advertisements thanks to which Audiofanzine is financed. By unchecking this box you will still have advertisements but they may be less interesting :) We are using Google Ad Manager to display part of our ads, or tools integrated to our own CMS for the rest.


You can find more details on data protection in our privacy policy.
You can also find information about how Google uses personal data by following this link.